Patients who are eligible for a cervical screening will now receive invitations and reminders through the NHS App and SMS (text) messages to notify them to book their appointment.
All invitations will guide patients to book appointments with a member of the Surgery Nursing Team in the usual way.
By putting invitations and reminders straight in women’s pockets on their phones, we’re making it easier than ever to take up screening appointments.
Dr Sue Mann, NHS National Clinical Director for Women’s Health
For those where a digital invitation through the NHS App is not possible or where a follow-up SMS (text) message cannot be delivered (including where people do not have a recorded mobile phone), a letter will be posted to the patient’s address, as recorded on the patient’s NHS GP clinical system, as a backup.
We encourage patients to download the NHS App and enable notifications. NHS App uses notifications to tell you when you have a new message.
How to manage your notification preferences in the NHS App
- Log in to the NHS App.
- Select the Account icon in the top corner.
- Select Notifications.
- Follow the link to your device settings.
Turning your notifications on or off may take up to 24 hours to take effect.
If you use the NHS App on multiple devices, you will need to allow notifications on each device.
To learn to use the NHS App, please join one of our Digital Learning Drop-In Sessions:
Mondays, 15:00 to 16:00 at Westbourne Green Surgery, Health at the Stowe, 260 Harrow Road, London W2 5ES
Tuesdays, 15:00 to 16:00 at Connaught Square Practice, 41 Connaught Square, London W2 2HL
Thursdays, 12:00 to 13:00 at Westbourne Green Surgery, Health at the Stowe, 260 Harrow Road, London W2 5ES
Fridays, 12:30 to 13:30 at Connaught Square Practice, 41 Connaught Square, London W2 2HL
Bring along your own digital device if you have one (such as a mobile phone, tablet, iPad or laptop) and be supported by our dedicated staff to learn to use the NHS App.
If you have any questions, need to let us know something you need to be able to access a session, don’t have your own digital device and would like to borrow one, please get in touch with our Digital Inclusion Service on 0203 405 6580.
