There are many ways to book an appointment with us.
Booking an appointment for today
There are three ways to contact us about booking an on the day appointment.
Request an appointment online
Appointments can be booked via our online system
Request an appointment at the surgery
Patients can come into the surgery to book appointments at the reception desk.
Request an appointment by phone
Please call the practice on 020 3405 6580 before 12pm to book your appointment on the same day. You can express a preference as to which GP you want to see.
The receptionist will take your details and the GP will call you back at the earliest opportunity. If you call after 12:00 or if the GP is not in that day, they will call you on their next working day.
Visit the Contact Us pageBooking a routine appointment
Request a routine appointment online
Use our online system
If you would like to understand more about our online system, please read more here.
Manage your health onlineNHS App
Use your NHS account (through the NHS website or NHS App) to book an appointment in advance.
At the surgery
Visit the surgery and speak with a receptionist, Monday to Friday from 8.00am to 6:30pm.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
By telephone
Call us on 020 3405 6580After 12pm, Mondays to Fridays.
Did you know you can contact your GP Online?
Use Patchs to get health advice, answer questions on medication, request a fit note and lots more.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
Appointments by phone, by text or email can be more flexible and often means you get help sooner.
Frequently asked questions
How can I cancel an appointment?
If you cannot attend an appointment for any reason, please inform us as soon as possible for us to give the slot to someone else. Phone us on 020 3405 6580.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you want to see a doctor or nurse in evenings or weekends
You can book an evening or weekend appointment in one of our Enhanced Access Hubs. Contact us online or via telephone to make an appointment.
Details of the hubs are below:
South Westminster Centre for Health
St Georges House, 82 Vincent Square, London, SW1P 2PF (nearest tube: Pimlico)
6.30-8pm on weekdays and 9am-4pm on Saturdays
41 Connaught Square, St George’s Fields, London, W2 2HL (nearest tube: Marble Arch) 6.30-8pm on weekdays and 10am-5pm on Saturday
A remote telephone clinic also operates during weekdays 6.30pm-8pm and 9am-5pm on Saturdays.
Read more information on this service
Home visits
Your GP will only visit you at home if they believe that your medical condition requires it and will also decide how urgently a visit is needed, or you are housebound.
If you need a home visit please call the call the surgery, giving the telephone receptionist details of the medical condition you require GP assistance with.
You can be visited at home by a community nurse if you are referred by your GP.
You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
What are Additional Access hubs?
Patients contacting us with acute medical needs can now be referred to six Additional Access hubs. It means that the patient will have a face-to-face appointment on the same or next day (depending on booking time).
These hubs take place in different GP Practices across your local area, including within our practice: Paddington Green Health Centre, Lisson Grove Health Centre, St Johns Wood Medical Practice, Marylebone Health Centre, Third Floor Lanark Medical Centre and the South Westminster Centre. Patients will be seen by a GP or Advanced Nurse Practitioner.
Appointments will be triaged by our team based on need via the usual methods for booking an appointment. You do not have to accept an appointment at one of the Additional Access hubs.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond;
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email;
- if you need an interpreter;
- if you have any other access or communication needs.